Our Services have been designed from the experience we gathered in helping our clients improve business performance through Customer Satisfaction and Loyalty. At IBA, we support our customers throughout the whole lifecycle of their equipment.
With more than 60 service professional people in the three continents, you can access to our qualified field engineers through IBA global service centre at any time day and night. As remote service is an important component to keep your equipment with little downtime.
Spare parts are located closer to your system, with inventory in the three continents : America, Asia and Europe. This Structure allows "3 times zone" immediate handling of your request. If you want to return any products at IBA, please use our procedure as described in the following documents:
Return Procedure
Because technology never stands still, our engineers constantly monitor the latest technological developments and updates, integrating them into existing systems. We offer improvements that lead to increased performance, productivity and reliability, such as a new generation of control systems and high current performance solutions.
IBA academy offers a comprehensive training program held in a worldwide network of competence centers.
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